Terms of Use
Please read these terms carefully before using our services. They outline your rights and responsibilities when using Huelooks.
Last updated: 23 July 2025
Introduction
Welcome to Huelooks, operated by Zen Zero Pty Ltd ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, services, and platform located at huelooks.com and any related services provided by us (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
Huelooks is operated from Australia and these Terms are governed by Australian law. Our services are primarily intended for users in Australia, though we welcome international visitors.
Acceptance of Terms
By accessing and using Huelooks, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
You must be at least 13 years old to use our Service. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service and that they have agreed to these Terms on your behalf.
Description of Service
Our Platform
Huelooks is a colour analysis and fashion platform that provides:
- AI-powered colour analysis and fashion recommendations
- Curated fashion collections based on seasonal colour palettes
- A directory of professional colour analysts
- Educational content about colour theory and seasonal analysis
- Affiliate links to fashion retailers and products
Our Service is free to use. We earn revenue through affiliate commissions when users make purchases through our platform.
Affiliate Relationships
We maintain affiliate relationships with various fashion retailers and may receive commissions from purchases made through our links. This does not affect the price you pay for products, and we only recommend products that align with our quality standards and colour analysis principles.
All affiliate relationships are disclosed in accordance with Australian Consumer Law and advertising standards.
Colour Analyst Directory
Our platform features a directory of professional colour analysts. We provide this directory as a service to connect users with qualified professionals. We do not employ these analysts, and they operate as independent businesses.
All analyst information is provided with their explicit consent and is subject to their own terms of service and privacy policies.
User Responsibilities
When using our Service, you agree to:
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Huelooks and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Our Content
All content on Huelooks, including text, graphics, logos, images, AI algorithms, and software, is owned by us or our content suppliers and is protected by Australian and international copyright laws.
Limited Licence
We grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your personal, non-commercial use, subject to these Terms.
Third-Party Content
Some content on our platform may be provided by third parties, including colour analysts and affiliate partners. Such content remains the property of its respective owners.
User Submissions
Any feedback, suggestions, or other communications you provide to us may be used by us without restriction or compensation to you.
Disclaimers and Limitations
Service Availability
We strive to maintain the availability of our Service, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
Colour Analysis Accuracy
While our AI technology is designed to provide accurate colour recommendations, colour analysis is subjective and can vary based on individual factors. Our recommendations should be considered as guidance rather than definitive advice.
Third-Party Services
We are not responsible for the quality, accuracy, or availability of services provided by colour analysts listed in our directory. Users engage with these professionals at their own discretion and risk.
Affiliate Products
We do not manufacture, sell, or directly provide the products featured on our platform. All purchases are made directly with our affiliate partners, and their terms and conditions apply to such transactions.
Limitation of Liability
To the fullest extent permitted by Australian law, Huelooks and its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim. Since our Service is free to use, this amount would typically be zero.
Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy which you may have under the Competition and Consumer Act 2010 (Cth) or any similar state or territory legislation and which cannot be excluded, restricted, or modified (Non-excludable Rights). To the fullest extent permitted by law, our liability is limited, at our option, to:
- Re-supplying the services; or
- Paying the cost of having the services supplied again
Privacy and Data
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which forms part of these Terms. By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in our handling of personal information.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Termination
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
You may discontinue your use of the Service at any time. Upon termination, your right to use the Service will cease immediately.
Grounds for Termination
- • Violation of these Terms
- • Illegal or harmful activities
- • Interference with our Service
- • Misuse of our platform
Effect of Termination
Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law
These Terms shall be interpreted and governed by the laws of Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Australia.
Australian Consumer Law
Our services are provided in accordance with Australian Consumer Law protections.
Dispute Resolution
We encourage resolution of disputes through direct communication before legal proceedings.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
We will notify you of changes by:
- Posting the updated Terms on our website
- Updating the "Last Updated" date at the top of these Terms
- Providing additional notice for significant changes (such as email notification if we have your email address)
Your continued use of the Service after any changes indicates your acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service.
Contact Us
If you have any questions about these Terms of Use, please contact us:
huelooks@zenzero.app
Response Time
Within 7 business days
For legal matters, please allow additional time for our legal team to review and respond to your enquiry.
Acknowledgment
By using Huelooks, you acknowledge that you have read these Terms of Use and agree to be bound by them. These Terms constitute the entire agreement between you and Huelooks regarding your use of the Service.